FAQ's
General Information
Q: What are your opening hours?
A: We begin fulfilling your orders once they are placed and paid for. Orders need to be placed 48 hours ahead of the planned pickup date, and the location will be sent in the confirmation email.
Products and Services
Q: What types of products do you offer?
A: We offer a variety of home-style baked goods including pies, cookies, muffins, bundt cakes, and cookie bars. We also offer select personalized cookie options for your simcha, as well as some seasonal specials.
Q: Do you have gluten-free or vegan options?
A: No, we do not currently offer those options.
Ordering and Delivery
Q: How can I place an order?
A: You can place an order through our website, thefiresidebakery.com.
Q: Do you offer delivery services?
A: We do not currently offer delivery services. We are conveniently located in the Jewish community, and you will choose a pickup time upon ordering.
Q: How far in advance should I place my order?
A: For regular items, place your order at least 48 hours in advance. For large orders, please contact us at least 72 hours in advance. Orders for Shabbos can be made until noon on Thursday.
Payment and Pricing
Q: What payment methods do you accept?
A: We accept credit/debit cards, Zelle, and Paypal payments, all through our website. If you choose the Zelle option, please send payments to firesidebakeryorders@gmail.com. Keep in mind that orders cannot be started until payment is completed.
Q: Do you offer any discounts or loyalty programs?
A: We now offer points programs and referral discounts! Points can be earned by signing up for the loyalty program, making a purchase, leaving a review, and following us on instagram. These points can be redeemed as discounts on future orders.
We also offer a referral program, where you can invite friends or family to join The Fireside Family and earn delicious rewards! Upon the signup and purchase from the person referred, both of you will receive 20% off your order! It's that simple!
Special Occasions and Events
Q: Do you cater for events and parties?
A: Yes, we offer catering services for several types of events including a Bris, Kiddush, Birthday Party, Lichaim, Vort, Sheva Brachos, and Graduation. Please contact us for more details.
Q: Can you create themed cakes for special occasions?
A: We do not currently offer customized themed cakes.
Health and Safety
Q: What measures are you taking for health and safety?
A: We adhere to strict hygiene standards and follow all local health regulations. Our staff are trained in proper food handling and sanitation procedures.
Q: How do you handle food allergies?
A: We take food allergies seriously. Please inform us of any allergies when placing your order, and we will do our best to accommodate your needs. However, please note that our bakery is not allergen-free.
Contact Information
Q: How can I contact you?
A: You can reach us by phone at 410-929-1337, by email at firesidebakeryorders@gmail.com, or through our website’s contact form. You can also shoot us a DM on Instagram or message us through Facebook!
Q: Do you have a social media presence?
A: Yes, you can follow us on Instagram and Facebook @thefiresidebakery for the latest updates, promotions, and behind-the-scenes content.
🌟 Introducing The Fireside Bakery! 🍰✨ Hey there, I'm Shoshana (Szajowitz) Glazer, the founder and pastry chef behind this cozy bakery. 👩🍳💕
With a diploma in professional pastry arts from the Auguste Escoffier School of Culinary Arts, baking isn't just my profession, it's my passion. 🎓🥧 From baking alongside my grandmother in her kitchen to honing my skills at culinary school, I've always been drawn to creating delicious homemade treats that bring joy to people's lives. ✨
That's why I named my bakery Fireside - because when you hear our name, we want you to think of warm memories and cozy moments spent indulging in freshly baked goodies. 🏡🍪 Whether it's the aroma of chocolate chip cookies wafting through the air or the comforting taste of a slice of warm pie, The Fireside Bakery is all about bringing a little taste of home to your table.
Our menu features an array of treats, including cookies, pies, muffins, and Bundt cakes - all made with love and care. 💖🍰 Perfect for family gatherings, sharing with friends, or simply treating yourself to a sweet moment of bliss. 🎉
So, whether you're planning a get-together with family or just craving a cozy night in with a warm slice of pie, The Fireside Bakery has you covered. 🌟 Stay tuned for more delicious updates, special offers, and mouth watering treats!